How to redesign organisations in the age of AI

AI is changing more than SaaS products and markets. It is reshaping the organisations behind them: the roles people play, how decisions are made, and how teams get work done.

In this public KiwiSaaS webinar, David Clearwater and organisational design expert Ken Brophy share key content and takeaways from a recent KiwiSaaS member workshop. The discussion explores how SaaS leaders can approach organisation design more intentionally as AI changes the way businesses create value and grow.


Key themes:

  1. Where AI is changing organisations
    Explore where AI is having the biggest impact on organisation design, roles and operating models — and what those shifts could mean for SaaS businesses.

  2. Moving beyond the risk conversation
    While AI brings real questions and risks, this session focuses on the opportunity: using better organisation design to improve focus, accelerate value creation and support growth.

  3. Frameworks for thinking through change
    Hear practical frameworks for identifying the opportunities and risks AI creates for your organisation, rather than responding reactively to every new development.

  4. Insights from the KiwiSaaS member workshop
    David and Ken share themes that emerged from KiwiSaaS’s June large-member workshop, bringing the discussion into a wider community conversation.

  5. Practical starting points for leaders
    The webinar considers how founders, CEOs, COOs, people leaders and functional leaders can begin making practical changes in their own businesses.


Key takeaways:

  • Consider where AI is already affecting roles, workflows and decision-making in your business.

  • Assess your operating model with both opportunity and risk in mind.

  • Create space to discuss how work should change, not just which AI tools to adopt.

  • Take an intentional approach to organisation design, rather than reacting to change as it arrives.

  • Identify practical next steps that can improve focus and help your team create more value.

Watch the full discussion to explore these ideas in more depth.


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